Shipping
Domestic Shipping Rates:
- Standard (4-7 business days) $8 Flat Rate
- Standard (4-7 business days) Free for orders over $150
- Expedited (1-3 business days) $15 Flat Rate
*Delivery times are estimates and do not guarantee delivery dates or times.
*Ahava Jewels is not responsible for packages that have been confirmed delivered by the carrier, but were not received by the customer.
International Shipping Rates:
- All international shipping rates and carriers are calculated at checkout.
*Delivery times are estimates and do not guarantee delivery dates or times.
*Ahava Jewels is not responsible for packages that have been confirmed delivered by the carrier, but were not received by the customer.
ORDER CHANGES:
Our team works hard to get your orders out as soon as possible. Therefore, no changes can be made to your order after it has been placed.
If you are not 100% satisfied, you can exchange your jewels for a refund via store credit within 14 days of receiving the package. There will be a $6 return label charge deducted from the store credit return. (Returns must be in unused condition and in the original packaging.) Only full priced items are eligible.
Once your return request has been approved, a return label will be sent via email. To make a return, please visit our returns page here.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3-7 business days.
To start a return or exchange, visit our Returns Page.