USPS or UPS GROUND (4-6 business days)$10 Flat Rate
USPS or UPS GROUND (4-6 business days)Free for orders over $150
EXPEDITED UPS GROUND (2-3 business days)$16 Flat Rate
*Delivery times are estimates and do not guarantee delivery dates or times.
*Ahava Jewels is not responsible for packages that have been confirmeddelivered by the carrier, but were not received by the customer.
International Shipping Rates:
All international shipping rates and carriers are calculated at checkout.
*Delivery times are estimates and do not guarantee delivery dates or times.
*Ahava Jewels is not responsible for packages that have been confirmeddelivered by the carrier, but were not received by the customer.
ORDER CHANGES:
Our team works hard to get your orders out as soon as possible. Therefore, no changes can be made to your order after it has been placed.
If you are not 100% satisfied, you can exchange your jewels for a refund via store credit within 14 days of receiving the package. There will be a $10 return label charge deducted from the store credit return. (Returns must be in unused condition and in the original packaging.) Only full priced items are eligible.
Once your return request has been approved, a return label will be sent via email. To make a return, please visit our returns page here.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Your refund will be processed as store credit, and a credit will automatically be applied to your account inside of shopahavajewels.com in the form of store credit.
To start a return or exchange, visit our Returns Page.
Returns
RETURN POLICY
We hope you love your Ahava Jewels pieces, but if for any reason you are not satisfied, we offer store credit for unworn items that are sent back within 14 days of receiving your order. Returned merchandise should be shipped with the original packaging and must not show any signs of wear. We do not accept refunds to the original form of payment, any return will be credited in the form of store credit for an exchange.
To request a return, email info@shopahavajewels.com within 14 days of receiving your item(s) and please include EXCHANGE REQUEST and your order # in the subject line. Please allow up to 72 business hours for our team to get back to you with next steps. We will issue a return label and deduct $10 USD from the total return credit amount for return shipping fees.
Once we receive the return in the required conditions, we will issue an online store credit for the amount of the item minus the shipping fees. This credit can be used immediately to place a new order.
Please allow up to 2-7 business days for the return to be examined, processed and completed.
Ahava Jewels reserves the right to refuse a return on any items received back in unsatisfactory condition.
DAMAGED GOODS
We inspect all merchandise before packing and sending, however if for some reason your item arrives damaged, please email info@shopahavajewels.com within 72 hours of delivery with photos and your order number so we can assist in a replacement.
I got the gucci tiger necklace and was so excited but unfortunately the chain twists once its on and doesn't look good or lay flat like the photos. Pretty bummed considering how much I paid. 😕
Very nice statement piece and paired with a second necklace a soft layered look it is beautiful it is lovely I like every piece I have gotten thank you
Love the necklace, super cute! Just don’t understand if it’s actual brands or reprinted on different materials. If it’s renewed - I love it! If it’s just reprinted it’s not worth the price, but I do enjoy this necklace!
I knew I had to have it but shocked how quickly it showed up (on my birthday) a present for myself lol so many compliments! and I’ve only wore it twice so far. Quality is amazing. I was hoping the chain was heavy and would sit right and it does. It’s a 10 for me
Beautiful statement piece. Heavy weight showcases the quality of the jewelry. I rated this necklace 4 stars because the way this piece is worn, it slides and the charms cover the other. It gets annoying having to constantly adjust it. There should be one more charm that evens out the weight with the other two charms to keep it flat as it is advertised.
Literally obsessed with the quality and feel of this piece. So worth it and Ahava is my new jewelry spot for sure. Their pieces are amazing and can’t wait to gift all my girls for the holidays.
Beautiful necklace. I love the shorter length and the chain style. This goes with everything. This is my first Ahava purchase and I am so happy with it.